Questions about an order, a product, or something you saw on the internet and cannot identify — this all reaches the same small team.
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Usually inside one business day — often much sooner, because we are mostly at our desks avoiding actual work.
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Have your order number to hand and we can pull it up instantly. No ticket numbers, no hold music.
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We are up for most things, including several we probably should not be. Tell us the idea.
If it is not here, the form above reaches us directly.
Orders leave our supplier network within 1–2 business days and typically arrive in 7–14 days. Tracking is emailed the moment it ships.
Always. Plain, unmarked outer packaging on every order — no logos, no product names, nothing that ruins the surprise before you do.
If it turns up damaged or destroyed, yes. Tell us within 7 days with photos or video showing the damage and the original packaging, and we will replace it or refund you. Anything wrong or missing that is our fault, we fix free. UK customers also have a 14-day right to cancel, and Australian customers are covered by the Consumer Guarantees. Full details on our Shipping & Returns page.
We ship to the United States, United Kingdom, Canada, Australia and the UAE. Shipping is free on every order — no minimum — and delivery takes 7–14 days.
We do. Pick “Wholesale / bulk” in the form above and tell us roughly what you need.
Shipping is free on every order, with no minimum spend. That applies to all five countries we currently deliver to: the United States, the United Kingdom, Canada, the United Arab Emirates and Australia. The price you see at checkout is the price you pay.
You can pay with PayPal, or with a debit or credit card through PayPal’s secure checkout — you do not need a PayPal account to use a card. All prices are shown in US dollars (USD).
Yes. Card and PayPal payments are handled entirely by PayPal on their own secure system. Your card details are never sent to us and we never see or store them.
It depends on the item, so always check the age guidance on the individual product page before buying for a child. As a rule of thumb: sound-based pranks like whoopee cushions suit most ages, while anything with small parts, magnets, batteries, a shock element or a jump scare is intended for older children and adults, with adult supervision.
Orders usually leave within 1–2 business days and arrive in about 7–14 days. If your item is for a fixed date — a birthday, a party, Halloween or Christmas — please order at least three weeks ahead so one delay does not spoil the plan. Tracking is emailed as soon as it ships.
Yes, if you catch it early. Orders are passed to our supplier within 1–2 business days, so contact us as soon as possible with your order number. Once an order has shipped it cannot be cancelled, but you can still return it — see our Shipping & Returns page.
Some cookies keep the shop working — your cart, checkout and age checks. With your permission we also use analytics cookies to see which pranks people love. Read our Privacy Policy.
Hold on
One email a week with the finds worth showing the group chat. No spam, no nonsense.